Your Next Teammate Might Be an AI Agent: Here’s What It Actually Does
AI agents are moving from demos into real day-to-day operations. Unlike a simple chatbot, an agent can read a request, look up information in your systems, take an action and hand off to a person when it isn’t sure what to do. With the right ai agent development services, companies are using agents to triage emails, update orders, draft responses and route tickets to the right team.
